Frequently Asked Questions

Click the tabs to find answers to our most commonly asked questions!

What age is the children's party suitable for?
As our parties are interactive are more suitable for 4-10 year olds but we can adapt to any ages and can also do weddings and adult birthdays without characters. Please ask for more info.
Can I have both characters?
Of course! Please look at package options.
Do you offer Disney characters?
No, we only have our own characters Chipper and Cherry. Disney characters are copyrighted and licensed to Disney.
Can you provide a cake?
Yes we can provide a Chipper and Cherry cake at an additional charge.
Do you supply party bags?
We do, please check if they are included in your party package at time of booking, if not they are available to buy at an additional cost.
What's in your party bags?
Party bags consist of a small toy, a mixture of sweets and a themed Chipper & Cherry colouring sheet with crayons. You can also upgrade to a giant lolly and more sweets at an additional charge.
How much is a deposit?
We simply ask for a non refundable 20% to secure the date of your party.
Can I cancel my party?
We require 7 days notice and you will lose your deposit.
Who are Chipper and Cherry?
Chipper and Cherry are two high energy loveable squirrels who love singing and dancing and making new friends. Chipper is cheeky and funny and Cherry is sweet and lovable.
Can I request songs to be played at the party?
Of course, we have a wide range of songs. For any particular songs your child may love please contact us at least 24hrs before the party to make sure we have them on our system.
Can parents stay at the party?
Of course our entertainers have years of experience entertaining families and encourage the adults to stay; they enjoy it as much as the kids!
Could you come to my local play centre?
Yes we can, please check with the play centre before booking if they are happy for our characters to come to their centre.
What's the earliest notice you need to book?
As soon as possible! We're often booked well in advance so don't delay if you want to make sure you get the date you need!
Do I need to hire a DJ as well?
No, you will not need a separate DJ. We are host DJ's and have all the equipment, lights and music needed to make your event a fantastic and memorable one!
Do you provide food?
Yes we can, please ask when booking party.
Can you cater for food allergies?
Yes - If you are opting for food from us and know of anyone who has an allergy coming to your party please let us know at least 48 hours before the party date.
Do you do home visits?
Yes, please contact us for more information.
I'm a local business; can we Partystars for an event?
Yes, Partystars are available for charity events, store openings and many other events.
What games do you play?
We play all the traditional party games plus boast a few of our own brand new ones which always go down a treat!
We want to theme our party can you adapt the games?
Yes, we pride ourselves and are experienced in being able to adapt our parties to your requirement and theme.
Do you provide sweets for games?
Yes - you can provide additional prizes if you wish.
How do I receive a character letter?
The letter will be sent to the email you provided at the time of booking.
Are you CRB checked?
Yes our entertainers are CRB checked.
Do you do other parties?
Partystars are family entertainers and provide entertainment, parties and shows for many events and occasions.
Can I have characters at Weddings and Celebrations?
Sure, in fact it's a great way of keeping the children entertained and has proven to be very popular. Your adult guests can sit back and relax.
What is the schedule of party?
It depends on what party package you pick. Please call us and we can go through schedule and also adapt it to your needs.
I want to be a Partystar! How do I apply?
Email your cv to info@partystars.co.uk